Difference between Institutional Website and Virtual Store: Which is better?

Are you in doubt whether to create an institutional website or a virtual store for your company? Know the differences and which might be the best option.

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With the advancement of the digital market, many companies are looking for alternatives to increase your sales e generate leads. In this context, two common options are institutional websites and virtual stores. Both solutions have their particularities and can bring significant results to the business, but it is important to understand the differences between a Website and a Virtual Store before making a decision. In this article, we'll clarify the main characteristics of each one and help you choose the best option for your company.


What is an Institutional Website?

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An institutional website is a digital platform that aims to present information about a company, such as its history, mission, vision, values, products or services offered, contacts, customer testimonials, blog posts and other relevant information. It is an essential tool for building the brand's visual identity and credibility, in addition to being a means of communicating with the target audience and generating commercial contact via WhatsApp, call or email form.

One of the advantages of the institutional website is its versatility, as it can be used for various purposes, such as company promotion, sale of products or services, customer service and other functionalities that can be added. It is important to emphasize that the institutional website does not have e-commerce functionalities, that is, it is not possible to make sales directly through it.


What is a Virtual Store?

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The virtual store, also known as e-commerce, is a digital platform whose main objective is the sale of products or services over the internet. Through it, it is possible to make sales directly to the customer, who can choose and buy products with practicality and safety, without the need to leave home.

One of the advantages of the virtual store is the possibility of reaching a larger audience, as it is not limited to a specific geographic region, allowing customers from different parts of the world to buy the products offered. In addition, it is possible to automate processes such as inventory management, order control and shipment of goods, which can make business management more efficient.


What are the differences between an Institutional Website and a Virtual Store?

A main difference between an institutional website and a virtual store is in its features. While the main objective of the institutional website is to present information to generate leads, the virtual store's main objective is to sell products over the internet.

Another important difference is in relation to the payment method. On the institutional website, information on payment methods is generally available, but the payment process itself is done outside the platform, either in a physical store, by bank transfer or in another way. In the virtual store, the entire purchase process, from choosing the products to finalizing the payment, is done within the platform.

In addition, the virtual store requires more detailed inventory management, since it is necessary to control the availability of the products offered and ensure that the customer receives the purchased product within the stipulated period.

On the other hand, the institutional website is more flexible in relation to the customization of the layout and the inclusion of content. As it does not have the complexity of selling online, it is possible to invest in a more creative design and quality content to attract and retain the public.


What is the best option for your company?

The choice between an institutional website and a virtual store will depend on the company's objective and the needs of the target audience. If the company is looking for a digital platform to present information about its products or services and strengthen its brand, the institutional website may be the best option.

On the other hand, if the company seeks to expand its sales and reach a larger audience, the virtual store may be the best choice. It is important to remember that, in some cases, it may be necessary to have both platforms together, as in the case of a company that sells products online, but also provides services that need to be advertised on an institutional website.


Is it possible to transform an institutional website into a virtual store?

Yes, it is possible to add e-commerce functionalities to an institutional website, transforming it into a virtual store. However, it is important to assess whether this change is really necessary and whether the chosen platform meets the needs of the company and the target audience. It is often better to add a virtual store than to replace it. 


What is the investment required to create an institutional website or a virtual store?

The required investment can vary greatly depending on the desired features, the size of the company and the target audience. In general, the creation of an institutional website is less complex, therefore, more financially accessible than the creation of a virtual store, which involves the integration of several systems. Get in touch and consult.


What is the expected return with an institutional website or a virtual store?

The expected result with a institutional website or a virtual store it can be different for each company, since it depends on the adopted strategy and expectations regarding the target audience. In general, an institutional website can help consolidate the brand and generate leads, while an online store has more potential to increase sales and reach a wider audience.


Conclusion

In short, the choice between a institutional website and a virtual store depends on the needs and objectives of the company and the target audience. Both platforms have their particularities and can bring significant results to the business. It is important to evaluate the characteristics of each one before making a decision and, if necessary, seek help from specialized professionals to create a personalized and efficient solution for the business.


These articles are further reading that can complement your understanding.

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