Interago - Platform to Create Professional Online Store

Eco Webdesign, with more than 13 years of expertise, has developed Interago, an optimized platform to Create a Virtual Store with great cost benefit.

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Create Professional Virtual Store is a term to deal with a very comprehensive and widespread subject on the web. So if you've been researching e-commerce, creating a virtual store, selling online, among other terms, you probably need help structuring and creating a digital presence for your business.

Well, every day people with the same objective get in touch with us, and ask for help to be able to sell their products over the internet, and since we launched our Interago platform, with functionalities to create a professional virtual store, I believe that it is the right time to talk about this subject and put all our expertise of 13 years in the market on the table!

First of all, we at Eco Webdesign, avoided creating Virtual Stores for many years, because we realized the complexity of the subject and how much we needed to specialize in several areas to be able to help people to make sales over the internet.

Oh ok, but why did we need to specialize?

I will be very objective in this answer, showing what made us avoid creating virtual stores and listing reasons why Creating a Professional Virtual Store requires seriousness and planning.

We already create virtual stores with OpenCart, Magento 1 and 2, Tray and Woocommerce.

These experiences were enough for us to understand that there are platforms of all kinds:

  • Complex platforms, full of resources for you to have a simple website that sells;
  • There are simple but extremely buggy platforms, which required a very specialized technical workforce or 24hr technical support;
  • Platforms that promised certain features, and in the end, did not deliver something functional

Identifying these issues, we went deep into the study of each of these platforms, which served as a lot of learning for our team (and the fact of having these experiences does not mean that these platforms are bad, ok? Always be willing to study your need and consult experienced professionals to meet what you need).

And what goes beyond choosing a platform, which makes creating a Virtual Store something that requires seriousness and planning?

Well, let's list the 5 most common reasons below, and it's important to be aware of this reality, to avoid being taken by surprise by certain situations.

  1. First, online stores do not market themselves:

    Having a virtual store without being willing to do SEO work, paid promotion, study promotions, among other advertising actions, is no use. You will have an extremely difficult path if you leave your virtual store abandoned, without the daily work of creating content.

  2. Second, a Virtual Store is your virtualized commerce, so always think of it as an arm of the company that requires manpower:

    We've had cases where the Virtual Store was created, and it didn't get serious attention from the shopkeeper, and this could be a problem. Nobody likes to invest in a new business and not get a return on this investment, so we need to understand that just as we wake up at 8 am to open our business, the same must be done with a Virtual Store.

  3. Third, creating an Online Store without first gaining experience with the process of managing an order online:

    These cases occur during the creation of the Virtual Store and may result in the retailer giving up, when realizing all the settings that need to be carried out.

    Ideally, the company that is providing this service should offer all the necessary support material, as it can be time-consuming to configure means of freight, close contracts with logistics companies, close contracts with payment companies, separate and post orders, carry out calls by e-mail. e-mail, resolve return and chargeback cases, create delivery policies, and much more.

  4. Fourth, do not create your Online Store believing that it will communicate with your physical commerce:

    We cannot deny, this scenario is beautiful, where integrations between physical and online stocks communicate perfectly, and any sale made in the Virtual Store is already deducted from your physical stock or the price you change in your physical management software will be sent automatically to your Online Store.

    However, this is a reality that requires an extremely specialized workforce for everything to work correctly and can bring a gigantic unnecessary cost, so don't rely on this reality to create your Virtual Store, start in a simple way, separate a stock just for your online environment, make the first sales and after you reach maturity, think and plan well how you can integrate your entire order control environment.

  5. Fifth, investment is needed to be able to sell online, so be financially organized and make a business plan.

    You are opening a new business, so get organized, see correctly what your costs will be and don't venture out without studying, because everything that involves money requires seriousness. We always treat the relationship with our customers in a partnership tone, because unfortunately there is a lot of quackery on the internet promising wonders that are not easy to achieve.

    So, we always seek to bring reality by sharing our experiences to teach and give as much support as possible to those who are willing to start their virtual sales journey.

    We are aware that creating a virtual store is serious work and can bring a lot of return if done the right way!

Well, do you think they were good reasons for us to pause our creation of Virtual Stores until we structure this service correctly? For us, it was enough to treat the matter with attention.

And because of this, after a few years, we are launching our Platform to Create Professional Virtual Store.

The Platform is called Interago, and it is a digital experience platform that has Virtual Store functions.

With the development of our own platform to Create a Professional Virtual Store, we managed to meet the main demands of our customers:

  • Simple and intuitive environment: nowadays Virtual Store platforms are complex and full of functionalities that, in the end, we don't even use 1/3 of them, so our platform is very simple. Your customers can shop with ease, you can manage orders with a few clicks, conveniently update inventory and prices, and manage your content with drag and drop.

  • Support material: we worked to create a vast documentation, with videos and explanatory texts about our platform, because we know how bad it is to face a doubt and not find anything to be able to move forward.

  • Relationship that really helps: we know that most issues are resolved with tickets and calls. Well, our technicians specialize in the platform, and on WhatsApp they will answer you within 15 minutes to answer your questions.

  • Shipping, payments, Google Shopping and Marketplaces in a simple way: our engineering team worked hard to maintain practicality, so we have automatic shipping settings with couriers, payments are made in partnership with unbureaucratic facilitators, such as picpay and paid market, make ads on Google Shopping or Mercado Livre is integrated and works correctly.

  • It's all of our 13-year expertise concentrated in a dynamic and professional environment, where we can quickly apply updates in line with market demands. On our platform, we seek to resolve all the situations we have encountered over all these years, using third-party platforms.

Okay, okay, so we've already talked about situations we need to be aware of when creating an Online Store and we've also covered our own platform for Creating Professional Online Store.

If you've come this far, you already have a basic idea of ​​what it's like to sell online, so we'll leave below a video presentation of our platform and also explanatory flowcharts of how it works, in addition to interesting links for you to continue your studies.

Despite all the commitment that is necessary to create your Virtual Store, do not worry, because with qualified service providers, you will receive all the necessary support to go through any situation with mastery.

Get in touch with us, solve your doubts with our commercial team. Compare prices and growth estimates on our platform, and this way, I'm sure you'll be successful selling online, regardless of the product you work with!

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